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3/20: We’ve resolved a major bug in downloads, which should resolve all the issues we’ve been experiencing.

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Download Individual Data

https://www.loom.com/share/d42fc45db94c4137a4a73ada97cddc03?sid=8648f942-d47b-4e4b-9a9f-3a420f9fe17d

To download your Thatch data:

• Step 1: Open the Thatch library
• Step 2: Locate the guide you want to download
• Step 3: Click on the overflow menu (three dots) next to the guide
• Step 4: Select "Download" from the menu options

Bulk Download

https://www.loom.com/share/c8245c0b49c44618b78b84363df8db2d?sid=67cb3738-0922-4979-b315-3dcbd1f4a52c

To download all your Thatch data at once:

• Step 1: Click the menu icon in the upper right corner
• Step 2: Select "Account Settings"
• Step 3: Click "Email link" to receive a download link for all your data

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Note: The bulk download will come to your email from Thatch in an email titled “Thatch Data Takeout.”

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